BEST RATE ONLINE
AT HOTEL ALMUDAINA
We undertake to offer you the best rate available online at our hotel in the centre of Palma
when you book at our official website Hotel Almudaina®
At Hotel Almudaina we want the peace of mind of your trip to start as soon as you book your stay. That’s why we want to guarantee you that at our website you are booking at the best rate available online. We know how hard it is to find the best rate online. We’ll make it easy for you. We are so sure that our rates are the best online that we’ll be answerable for them. We have a firm commitment to offer the best price available and first rate service and facilities, a unique location and the guarantee that when you make your booking at our 4-star hotel in Majorca at the Official Website you’ll get the best market price.
We want you to be sure that the price you get at our website is the BEST online rate available.
HAVE YOU SEEN A CHEAPER RATE SOMEWHERE ELSE?
The best price guarantee only applies if you find the same offer at any other website within the 4 hours after closing your booking. We will need you to send us the link to the other offer and the latter must be available so we can check it.
Terms of the Best Rate Guarantee
- The other offer must be for the same type of room / units and with the same meal arrangements.
- The other offer must have the same check-in and check-out dates.
- The other offer must have the same terms of sale, cancellation and prepayment policies or those pertaining to changes to the booking.
- The other offer must be in the same currency as the booking made at our website.
When doesn’t the guarantee apply? / Exclusions of the Best Rate Guarantee
- Rates not guaranteed publicly (such as negotiated tariffs; special contracts or tariffs for groups, tour operators, companies, associations etc.).
- Rates pertaining to opaque or auction online sites (without identifying the hotel name, the exact address or room availability until the user has paid for the booking of the room/s).
- Rates pertaining to "promotional packages", such as package tours (plane tickets, train journeys...), tours, car hire and entertainment.
- Rates which contain errors on the website when the consultation or booking is made.
- Variations in the rate owing to fluctuations and/or differences in the exchange rate. The amount must be the same as Hotel Almudaina applied in Euros at the time of purchase.
-Bookings made or complaints sent within 24 hours after the time and date of checking in to the hotel.
- Rates pertaining to sites that offer cheque payment services.
- Offline rates.
How do I send a claim about the minimum guaranteed rate?
If you find a lower rate than that you booked at the website www.hotelamudaina.com before 4 hours have elapsed since you made the booking, you must send a Best Guaranteed Rate Claim by e-mail along with a link to the website where you found the booking and/or a screenshot of it.
Our Booking Centre shall verify that the information is correct and if it is, we will get in touch with you to apply the change in rate.