General and particular conditions of the booking


1 - Contracting Parties, through the formalization of the booking will be set corresponding legal relationship between the user and the owner of the hotel establishment : Hotelera Balear SA, VAT number A-07008279, with registered office at 07012 Palma (Mallorca, Balearic Islands, Spain ), 9th Jaume III avenue.

2- The individual person who contracts in its own name manifests to be 18 or more years old and have sufficient legal capacity to perform this contract and accept its conditions. If acting on behalf of a legal person, this user manifests that has sufficient power of attorney to carry out this contract and accept its conditions.

3- Integrate the content of the contractual relationship and details of the particular conditions which are incorporated into the document and confirmation of these general conditions.

4- The data of the user or legal entity's credit card for which are represented and which are completed in the form of personal data is collected for the purpose of ensuring compliance by the user / legal entity of the Hotel occupancy booked, according to the company policy regarding “No shows” and canceling reservations. The user / legal entity authorizes the holder of the hotel establishment to, in the cases provided in the third point of these conditions, making, in the credit card provided, the charge for the penalty specified for each case.

5- Conditions of booking cancellation. The user / legal entity may cancel at any time the reservation, with the following penalties:

- a)Cancellation without charge or penalty: those cancellation made before 12:00 in the prior day of the arrival at the hotel.
- b)) Cancellation charge or penalty: those that are made without respecting the minimum time indicated in the previous paragraph. The penalty or charge to apply will be the equivalent, including taxes, the price of a day room occupancy reserved reflected in the booking confirmation.
- c)non-appearances (“No show”) without prior cancellation: In the event that the user, without any prior cancellation, a charge or penalty will result identical to that provided in paragraph-b)
- d) Special conditions of booking cancellation: In case that for any reason a special cancellation or “no show” conditions were applied, they shall be reflected in the document of the booking confirmation.

6- Prices are indicated per day and per room, and include Buffet Breakfast & VAT (10%).

7- The general conditions are subject to the agreement in Law 7/1998, of April 13th on GTC and Royal Decree Law 1/2207 of November 16th, by which approves the revised General law for the protection of consumers and users; Directive 97/7/EEC, of May 20th of 1997, applicable to contracts developed through Internet between consumer and provider, Law 7/1996 of January 15th, on Retail Trade, Law 15/1999 on Protection of Personal Data and the implementing regulations and Law 34/2002 of July 11th, Services Information Society and Electronic Trade and all Touristic legislation which is applicable and alternatively, the Civil Code and the Commercial Code.

8- By accepting these general conditions the user agrees to use this website and the services offered on it lawfully, in accordance with the provisions of this legal agreement and so as not to cause injury to the rights or interests of third parties or that may cause damage or abnormal use of the website or the services it provides.

Use of this site is under the user's own risk, therefore hotelera Balear SA, owner of the site, is not responsible for any damage arising from interferences, interruptions, computer viruses, telephone faults or disconnections motivated through external causes of this merchant or third parties through which manages the page; delays or blockages in the use of this electronic system caused by deficiencies or overloads in the data processing center, telephone lines, the Internet system or other electrical systems nor any other deterioration that may occur in the users software or hardware.

10- Likewise, Hotelera Balear S.A. not liable for damages caused by third parties through illegal intromission beyond our control. Also Not liable for damages caused by the use or misuse of the web content.